COMPANY OVERVIEW
MY IT PRO is a full-service technology solutions provider offering comprehensive IT and consulting services for businesses in Fort McMurray, Alberta. We act as your IT department, ensuring your company has a dependable partner to proactively manage and maintain your technology.
The best IT consulting firm is one that takes a holistic approach. This is why we spend time to sit down with you to determine your needs and goals, and then develop the IT infrastructure and support you need to achieve them. We don’t settle for mediocrity, nor do we leave you to go through the troubles of repeatedly solving the same IT problems.
COMPUTER SUPPORT
We support a wide variety of Hardware. We also provide third party support to many companies needing support here in Fort McMurray.
MANAGED IT SERVICES
We take care of routine IT monitoring and resolve technical issues that may arise.
CLOUD SOLUTIONS
Leverage the power of the cloud to open up new business opportunities.
MEET OUR TEAM
The people making MY IT PRO a success
Timothy Higdon
FOUNDER
Timothy has over 20 years of experience in the IT industry, working with renowned companies such as MicroAge, Acrodex, Convergys Customer Management, and InfoTech. He holds a Networking Technology Diploma from the Graduate Centre of Applied Technology in St. John’s, Newfoundland. Timothy also has several Microsoft Certifications such as MCP, MCDBA, MCSA and MCSE, later adding CompTIA Security+, A+, Network+, PDI+, and Server+. Outside of work, he enjoys comics, collectables, playing with his dog Zeus, and staying up-to-date on what’s happening in the wrestling world.
Jeremy Smith
SYSTEMS ANALYST
Jeremy joined MY IT PRO in 2013 as a Systems Analyst. He has a Diploma in Information Systems Technology and Networking Management from Red River College and a CompTIA A+ Certification. Jeremy has been a third-party contractor for IBM and Rockwell Collins, allowing him to work in many different environments including restaurants, retail stores, office buildings, banks, and data centers. When Jeremy isn’t in front of a computer, he likes to read, play soccer and bowling.
PROACTIVE. PROFICIENT. PROFESSIONAL.
Our services are nothing short of superior
COMPUTER SUPPORT
We understand how frustrating it is when your computer is slow or not cooperating. We provide remote and onsite computer support services, depending on your needs.
MANAGED IT SERVICES
If you’re paying for expensive computer and network repairs every time something goes wrong, you’re throwing money away. With MY IT PRO, we provide you proactive support for a flat monthly fee.
CLOUD SOLUTIONS
Stay ahead of the competition by leveraging the cloud to power your business. From data backup and email solutions to hosting services and Office 365, we’ve got you covered.
WE LOVE HEARING FROM HAPPY CLIENTS
Their satisfaction is our measure of success
For the past 5-6 years, I have used My IT Pro services both professionally and personally. The service maintenance contract option that Tim offers is exemplary ensuring that issues are identified and rectified prior to causing any major downtime which is very important for any business that relies heavily on their computer/server systems. Additionally, any “one of” requests and/or emergencies have been handled quickly and efficiently with high performance results. Tim and his staff are very experienced, helpful and patient with all questions, concerns and issues. I highly recommend My IT Pro for both business and personal computer purchases, installation, maintenance, service and emergencies.
MYITPRO was recommended to us by a mutual client in 2014. Since engaging their services our IT infrastructure is the best it’s ever been. We were able to bundle our email & domain hosting services with their company which has benefited us financially and time wise. My IT Pro has always been very responsive in their timeline for service requests and their staff is very friendly and knowledgeable. MYITPRO replaced our server and redesigned our network with little to no downtime for our office; their staff was willing to work on the weekend to ensure we experienced no downtime. I would strongly recommend their services to anyone.
We have been working with Tim of MYITPRO for 10+ years and we have always been very happy with the service we receive. When we call, the response is immediate and the follow up is within 24 hours. He is always willing to show us tips and tricks so that we can troubleshoot the small things ourselves. He’s always supplied us with top notch products and advice and has never steered us wrong. I have referred his name and business to many other organizations because we know that he will provide the best service with the best skilled technicians.
MYITPRO setup & managed our computer network system for our group of Companies for the past 10 years. I found Tim and his team to be extremely prompt in responding to any network issue in a timely manner, consequently down time has been very minimal. Tim and his team is very knowledgeable in all aspects of the computer world & I would not hesitate to recommend his expertise to manage any companies computer system.
Partners
We partner with the biggest names in the industry
To ensure you enjoy nothing but the best.
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